HIPAA Notice
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Call or text us: (862) 438-8549
Email us: advocate@doseall.com
At Dose – The Pharmacy, we are committed to protecting your personal and protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This notice explains how your information may be used, disclosed, and how you can access it.
1. Our Commitment to Your Privacy
We maintain strict administrative, technical, and physical safeguards to ensure your PHI is protected against unauthorized access, use, or disclosure. Your information is only accessible to authorized personnel who require it to perform their duties.
2. How We Use and Disclose Your Information
We may use or share your PHI for the following purposes:
- Treatment: To provide, coordinate, and manage your medications and healthcare services
- Payment: To bill and collect payment from you, your insurance provider, or third parties
- Healthcare Operations: To support pharmacy operations, quality improvement, audits, and compliance
We may also disclose your information when required by law, including for public health reporting, law enforcement, or regulatory oversight.
3. Your Rights Under HIPAA
You have the following rights regarding your PHI:
- Access Your Records: Request copies of your health and pharmacy records
- Request Corrections: Ask us to correct inaccurate or incomplete information
- Request Restrictions: Limit how your information is used or disclosed
- Confidential Communications: Request contact through specific methods or locations
- Accounting of Disclosures: Receive a record of certain disclosures of your information
All requests must be submitted in writing.
4. Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or directly with the U.S. Department of Health & Human Services. We will not take any retaliatory action against you for filing a complaint.
5. Our Responsibilities
We are required by law to:
- Maintain the privacy and security of your PHI
- Provide you with this notice of our legal duties and privacy practices
- Notify you in the event of a breach affecting your unsecured PHI
- Follow the terms of this notice currently in effect
6. Changes to This Notice
We reserve the right to update this Notice of Privacy Practices at any time. Any changes will be posted on our website with an updated effective date.
Questions or Concerns?
If you have any questions about this policy or believe your privacy rights have been compromised, please contact our Privacy Officer or reach out to your nearest Dose pharmacy.