Privacy Policy

At Dose, your health comes first. We are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website and services, you consent to the practices described below.

1. Who We Are

Dose – The Pharmacy (“we,” “us,” “our”) operates the website doseall.com
and the pharmacy services you use. We are a licensed pharmacy, and we handle sensitive health-related information subject to U.S. federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).

2. Information We Collect

a) Personal & Contact Information
We collect your name, address, email, phone number, date of birth, insurance / payment information, and other contact details when you register, place an order, or interact with our services.

b) Health Information
To dispense prescriptions, compound medications, or provide pharmacist consultations, we collect health-related information including your medical conditions, prescription history, allergies, and provider information.

c) Website & Usage Data
We may automatically collect device and usage data (“cookies,” IP address, browser type, pages visited) to improve the website performance, personalize your experience, and analyse traffic.

3. How We Use Your Information

We use your information to:

1. Provide pharmacy services, verify your identity and insurance, fill and deliver prescriptions, and manage your account.
2. Communicate with you about orders, refills, appointments, and eligibility.
3. Improve our services, personalisation, website functionality, and analytics.
4. Comply with legal, regulatory and professional obligations, including maintaining records under HIPAA.
5. With your consent, send marketing messages or promotions; you may opt out at any time.

4. How We Share Your Information

We may disclose your information in the following circumstances:

1. With healthcare providers, pharmacies, labs or insurers, as needed to fill your prescriptions and deliver care.
2. With service providers (couriers, email/text platforms, analytics vendors) who support our services and are contractually required to protect your data.
3. For legal or regulatory reasons (court order, law enforcement, fraud prevention).
4. During a corporate transaction (sale, merger, business reorganization) we will ensure your data remains protected.
5. We do not sell your personal health information to third-party marketing companies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember preferences and analyse how the site is used. You may disable or delete cookies via your browser, though some site features may not function properly as a result.

6. Data Security & Retention

We implement administrative, technical and physical safeguards designed to protect your information from unauthorized access, loss, or disclosure. While no system is fully secure, we use encryption and secure hosts compliant with industry standards.
We will retain your personal and health information for as long as necessary for the purposes described above, or as required by law.

7. Your Rights

Depending on your state and federal laws, you have rights including:

1. Accessing the information we hold about you.
2. Requesting corrections or updates to your data.
3. Requesting deletion of your data (subject to legal/medical retention).
4. Withdrawing consent for marketing communications.

If you are a California resident, you may have additional rights under the CCPA/CPRA.
To exercise these rights, contact us at the details below; we will respond within applicable timeframes.

8. International Data Transfers

Some of our service providers may process data outside the U.S. If applicable laws impose restrictions, we will apply appropriate safeguards. By using our site, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new “Effective Date” and, when required by law, notify you of material changes.

10. Contact Us

If you have questions, concerns or wish to exercise your data rights, please contact:
Dose – The Pharmacy
161 Main St Suite 160, West Orange, NJ 07052
Phone: (862) 438-8549
Email: advocate@doseall.com